Recycle & Refresh & Return Program
Reduce your waste generation and gear storage! We will find a new home for any gently worn or brand-new gear you return to us! If the equipment cannot be donated to foster family homes, shelters, or rescues, it may be sold as a PreMade!
Any used gear (no required to be TDG) will be examined before being accepted back. If we accept your gear, we'll give you a store credit (agreed before accepting!) so you can order new goods. Please email us at firstname.lastname@example.org for instructions & to get started.
Do you have any gear that you want to reuse with BioThane? Hardware? We can upgrade your equipment! All BioThane products are accepted (TDG is not required!)
Please get in touch with us if you have information about equipment that needs to be updated! For the required work and product, we will provide you a quote. Please email us at email@example.com for instructions & more information.
Our products are custom-made, however we are aware that sizing errors sometimes occur and that people occasionally change their minds about colours. Within 7 days after delivery or pick-up, we now accept returns and exchanges. The things must be returned to us at your expense, unused, and unworn. Choosing to exchange or return your purchases will incur a 20% restocking fee.
All required shipping costs for products in the program or exchange program are at the buyer's expense.
In addition to our RRR Program we will also be implementing a monthly charity where we will be donating a portion of sales to different charity/organization each month! See our contributions here