Returns & Exchanges

Our products are custom-made. We are aware that sizing errors sometimes occur and that people occasionally change their minds about colours.

Within 7 days after delivery or pick-up, we now accept returns and exchanges. The items must be returned to us at your expense, unused, and unworn. Choosing to exchange or return your purchases will incur a 20% restocking fee.

Please email us at contact@topdoggear.ca for instructions if you need to return or exchange any items.

 *Nameplates, Customized Gear & Gift Cards are final sale. Shipping for returns/exchanges are at the customers expense

 

 

Damages and Issues
Please inspect your order upon receipt. Contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. 

You can always contact us with any questions at contact@topdoggear.ca.